Privacy Policy

Privacy Policy

Update Time: 2025

Effective Time: 2024 to Permanent

GOLD PET PRODUCTS (DALIAN) CO., LTD is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.dlgold-pet.com (the "Site").

Please read this privacy policy carefully. By using our Site, you consent to the practices described in this policy.

1. Information We Collect

We may collect information about you in a variety of ways.

a. Information You Provide to Us:

We collect information that you voluntarily provide to us when you:

Contact us via forms, email, or live chat (e.g., name, email address, phone number, company name).
Inquire about our products or request a quote.
Subscribe to our newsletter.
Apply for a job or submit an OEM/ODM partnership request.

b. Information Collected Automatically:

When you visit our Site, we may automatically collect certain information about your device and usage, including:

Log Information: Your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Usage Data: Information about how you interact with our Site, such as pages visited, links clicked, and the time spent on those pages.
Device Information: Information about the device you use to access our Site, including hardware model, operating system, and unique device identifiers.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect the information above. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the information we collect for various business purposes, including to:

Provide, operate, and maintain our Site.
Respond to your comments, questions, and requests, and provide customer service.
Process and manage your inquiries and quotes for our products.
Send you technical notices, updates, security alerts, and support messages.
Communicate with you about products, services, offers, promotions, and events offered by GOLD PET and others (you can opt-out of these communications at any time).
Improve our Site, products, and marketing efforts.
Monitor and analyze trends, usage, and activities for business optimization.
Protect against fraudulent or illegal activity and ensure the security of our Site.

3. Disclosure of Your Information

We may share your information in the following situations:

Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to perform services on our behalf (e.g., website hosting, data analysis, email delivery).
Business Transfers: If we are involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as a business asset.
Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
With Your Consent: We may share your information for any other purpose with your explicit consent.

4. International Transfers

Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and Update: You can review and change your personal information by contacting us.
Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in those emails or by contacting us.
Data Erasure: You can request that we delete your personal information.
Data Portability: You can request a copy of the personal information we hold about you in a structured, machine-readable format.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

6. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the information you provide to us, please be aware that no security measures are perfect or impenetrable, and no data transmission over the Internet can be guaranteed to be 100% secure.

7. Links to Other Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete it.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

GOLD PET PRODUCTS (DALIAN) CO., LTD

Email: jenniferwang@dlgold-pet.com